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Summary

• Total hours approved for work are based on the authorization for home care services that is issued by the patient’s insurance. Brevy cannot make changes to the authorization.
• Schedules are based on patient needs. Caregivers and patients have the flexibility to determine what days and times work best for the patient.
• You must only work the hours that are authorized and approved.
• Do not work extra hours without office approval.
• All hours must be logged in HHAeXchange+ until 8/3/26.
• On 8/3/26, all hours must be logged in the Brevy app.
• All of your hours and visits can be monitored in the Brevy app now (even before 8/3/26). Please download it from the app store.
• Unauthorized hours may not be paid. </aside>

<aside> 📱 In the Brevy app: Download the Brevy app from the Apple App Store or Google Play (search "Brevy"), or open app.brevy.com in any web browser and sign in. Open the Visits & Hours tab to see every visit for the week grouped by patient, your hours worked vs. your authorized hours (the bar turns red if you go over), each visit's status, and whether it has been paid. Your Home screen also shows a quick summary of this week's hours and visits. Note: you will also be able to clock in and out via the Brevy app on 8/3/26.

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Frequently Asked Questions

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How do I know how many hours I’ve been approved to work?

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The hours that my patient was approved for aren’t enough - what do we do?

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Can I “make up” time if I was under hours during a given week?

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What if a patient is denying care, and therefore I cannot reach the total authorized hours?

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How Scheduling Works

Unlike traditional shift-based jobs, home care schedules may change based on:

• Patient care needs
• Insurance authorization limits
• Availability of caregivers
• Changes in patient condition or care plans

Your schedule may adjust from week to week. Brevy offers patients and caregivers flexible scheduling, meaning your schedule does not need to be recurring week over week or day over day.

Authorized Hours