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Summary

• Total hours approved for work are based on the authorization for home care services that is issued by the patient’s insurance. Brevy cannot make changes to the authorization.
• Schedules are based on patient needs. Caregivers and patients have the flexibility to determine what days and times work best for the patient.
• You must only work the hours that are authorized and approved.
• Do not work extra hours without office approval.
• All hours must be logged in HHAeXchange+.
• You are responsible for monitoring your total hours using the Visit Search feature.
• Unauthorized hours may not be paid. </aside>

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Frequently Asked Questions

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How do I know how many hours I’ve been approved to work?

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The hours that my patient was approved for aren’t enough - what do we do?

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Can I “make up” time if I was under hours during a given week?

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What if a patient is denying care, and therefore I cannot reach the total authorized hours?

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How Scheduling Works

Unlike traditional shift-based jobs, home care schedules may change based on:

• Patient care needs
• Insurance authorization limits
• Availability of caregivers
• Changes in patient condition or care plans

Your schedule may adjust from week to week. Brevy offers patients and caregivers flexible scheduling, meaning your schedule does not need to be recurring week over week or day over day.

Authorized Hours

Each patient has a maximum number of hours authorized by their insurance. This will be communicated to you by Brevy staff during your onboarding.